Every week, our Money team gets an expert to answer your financial problems or consumer disputes. Today, our reader Simon ...

The British Airways customer originally posted the complaint about their December flight to the public Facebook page, “British Airways Complaints Advice,” which was then reposted by a separate ...

British Airways is reversing planned catering cuts and refining its new loyalty program, British Airways Club. The airline will restore full meal service and adjust tier points to address customer ...

He told me that if he calls British Airways' English-language customer service line, he can get 24/7 support. But, if he calls the Portuguese customer service line, he can only do so between 9 am ...

Some British Airways passengers have been mistakenly charged twice after booking flights and holidays through its website this month, the airline has confirmed. It's left some £1,000s out of pocket ...

British Airways flights from the United States were stranded because of problems with a “third-party flight planning supplier,” the carrier said.

British Airways is our country’s flag carrier and should be a source of national pride, instead it’s beset by delays, ...

British Airways must pay out £520 in compensation, plus other costs, to another passenger who was also wrongly denied boarding at Gatwick on the same day, 20 September.

Eco-Complaints Lodged Against British Airways, Virgin Atlantic is published in Aviation Daily, an Aviation Week Intelligence Network (AWIN) Market Briefing and is included with your AWIN membership.