T-Mobile to Use ChatGPT Tech for AI-Powered Customer Support
The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next level for T-Mobile customers.
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile has an answer for those frustrated by automated customer-service calls and it’s not hiring more hotline workers. It wants to build a robust AI platform based on harvested customer data. The Bellevue-based telecom giant announced Wednesday it had reached a multi-year agreement with artificial intelligence firm OpenAI.
T-Mobile to Supply OpenAI With Customer Data to Boost User Experience
T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new platform, called IntentCX,
T-Mobile and OpenAI announce partnership
T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced on Wednesday. Why it matters: Customer service has emerged as one of the top business uses for generative AI,
T-Mobile teams up with AI to redefine customer service
T-Mobile is making a bold move into AI in 2024, partnering with OpenAI to revolutionize how it handles customer support. With their new system, “IntentCX,” AI will do more than just answer questions—it'll take action.
T-Mobile's AI Efforts Make 5G Interesting Again
At its recent Capital Markets Day, T-Mobile made an effort at reigniting some excitement around 5G, announcing partnerships with OpenAI and Nvidia for AI technology-based initiatives.
T-Mobile Wants More AI Chatbots in Customer Support
The technology will be trained on billions of data points from past customer interactions, including real-time network and service experiences. While T-Mobile claimed this technol
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AI Boost for eLearning: GoSkills Introduces Genie 2.0 for Smarter Course Creation
GoSkills, a leader in online learning solutions, has announced the launch of Genie 2.0, the latest update to its ...
Amazon Ads launches AI-powered video
Amazon Ads AI-powered video allows advertisers to create engaging video and animated content quickly and cost-effectively.
HubSpot introduces Breeze, an AI-powered tool with copilot, agents and customer intelligence
Inbound marketing and customer relationship management platform HubSpot Inc. today introduced Breeze, the company’s ...
HubSpot Rolls Out AI-Powered Marketing Tools
HubSpot unveils "Breeze" AI tools for marketing automation, aiming to boost efficiency, though human oversight remains ...
Brightband sees a bright (and open source) future for AI-powered weather forecasting
Research certainly suggests so, and a newly funded startup called Brightband is taking a shot at turning machine learning ...
Aerial Intelligence: How AI-Powered Drones Can Revolutionize Industries
Today's drones are primarily hardware-centric, but the trend is heading toward software-defined and AI-powered solutions.
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How AI-Powered CRMs Are Revolutionizing Smart Factories
The rise of smart factories is reshaping the manufacturing landscape, driven by the integration of Artificial Intelligence ...
AI-powered Windows laptops do the hard work for you: Our hands-on review
Just what is AI doing in these new Windows machines? We found out exactly what Microsoft Copilot+ PCs actually do.
Why The AI Hype Needs A Reality Check
The flood of AI-powered products has stripped the term of its meaning, much like big data, crypto, IoT and other buzzwords ...
AI-Powered Web Development: Create Stunning Sites Faster – Beginners Guide
Building a website using artificial intelligence (AI) can streamline the development process and significantly cut costs ...
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SocialAI: An AI Powered Social Network
SocialAI is an interesting premise of a social media app with all interactions in the app coming from AI bots.
AI Can Provide Therapy But Can't Replace Therapists So Far: Here’s Why
In order for AI to be accurate, it should follow successful approaches, but so far, scientists cannot come to an agreement on ...