Add Yahoo as a preferred source to see more of our stories on Google. Your soon-to-be new best friends. (Getty) Your soon-to-be new best friends. (Getty) It's almost impossible to make it through the ...

If you dread the thought of calling to change an airline ticket or negotiate your internet bill, a new artificial intelligence tool may provide a solution. DoNotPay, which offers an assortment of ...

If you’ve been on the phone with customer service recently, there’s a good chance your first interaction was with a bot, or maybe automated voice, telling you to press some number to get to a menu to ...

Google is looking to make marathon customer service calls a little more bearable. It can call customer service on your behalf, then call you back with a rep on the line. The feature is currently in ...

Add Yahoo as a preferred source to see more of our stories on Google. When you buy through our links, Business Insider may earn an affiliate commission. Learn more As one of the world's largest ...

David Pogue is a six-time Emmy winner for his stories on "CBS Sunday Morning," where he's been a correspondent since 2002. Pogue hosts the CBS News podcast "Unsung Science." He's also a New York Times ...