Phase two of Explora Club brings added member perks and a status-match boost as guests increasingly defect from Carnival to ...

Paychex’s Bob Schrader on reinvesting post-acquisition, FedEx’s John Dietrich details cost discipline and Lululemon’s Meghan ...

Although the cruise line is facing even bigger issues now, Carnival has come up with a solution for one loyalty program problem that passengers will appreciate.

Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador suggest adjustments might be possible.

Carnival cruisers have a right to be frustrated about the cruise line’s new loyalty program, but this type of response is ...

Carnival Cruise Line is replacing its longtime loyalty program with Carnival Rewards, a flexible, points-based system launching in 2026.

According to a statement shared by the company’s Brand Ambassador John Heald, Carnival Cruise Line will listen to its guests ...

Carnival Cruise Line is restructuring its rewards program, but the change, which includes a new name -- Carnival Rewards -- and a new accrual plan, isn't being embraced by all of its loyalty members.

Carnival Cruise Line is replacing its longtime loyalty program with Carnival Rewards, a flexible, points-based system launching in 2026.

Carnival Cruise Line may tout its “fun ship” approach, but some of its loyal customers are saying there’s nothing fun about the changes the company is making to its loyalty program.

The cruise line’s popular VIFP loyalty program will sunset in 2026—here’s how the new Carnival Rewards works.

Carnival Cruise Line is revamping its loyalty program, offering more points and financial incentives for onboard spending starting next summer.