Dealership service departments saw a 14-point jump in its customer satisfaction score in the latest CDK Service Shopper study. The 2,500 customers surveyed by CDK for its annual look at the service ...

The June 19 cyberattack that hit CDK Global not only shut down the dealership management system provider's software, but forced dealers nationwide to quickly pivot on how to maintain vehicle sales and ...

The ransomware attack on CDK Global is not only hampering car dealerships nationwide — it's also complicating life for car buyers. Some 15,000 dealers rely on CDK's dealer management software to run ...

HOFFMAN ESTATES, Ill.--(BUSINESS WIRE)--CDK Global, Inc. (Nasdaq: CDK), a leading retail automotive technology company, today introduced CDK ServiceView, a video and communications tool powered by ...

Now the service department advisor or repair technician literally can use new technology and say to your dealership customers, “Here, let me show you!” On Monday, CDK Global introduced CDK ServiceView ...

This hasn’t been the best of years for CDK Global, but it got some good news Monday. Sonic Automotive, one of the nation’s largest dealership groups with more than 100 locations in 24 states, has ...

CDK Global continues to struggle with the aftermath of a major cyberattack, with some of the software services the company provides to thousands of car dealerships around the U.S. still not fully ...

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CDK Inspect is the First Tool to Adopt New Architecture and User Experience Standards Intended to Drive Efficiency and Transparency and Increase Service Revenue HOFFMAN ESTATES, Ill.--(BUSINESS WIRE)- ...