SACRAMENTO, California, March 22, 2017 /PRNewswire/ -- 2Ring is proud to announce that is has become an official member of the Cisco SolutionsPlus Program. This means that all businesses that run ...

eGain, the leading provider of cloud customer engagement solutions, today announced eGain Solve for Cisco, a cloud-based solution seamlessly integrated with Cisco’s contact center platform and offered ...

A social media engine for the contact center; a new widget-based agent desktop; and a media capture platform. Today Cisco announced three new additions to their contact center--or as they put it, ...

VANCOUVER, British Columbia--(BUSINESS WIRE)--Comm100, a global provider of omnichannel customer engagement solutions that connect brands with their customers, today announced an integration with ...

The new Jabra Contact Center App uniquely improves call center agents' work efficiency by allowing agents to control frequently used call features directly from their Jabra headset control box. Cisco ...

SUNNYVALE, CA--(Marketwired - Jun 26, 2017) - eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced eGain Solve™ for Cisco, a cloud-based solution ...

BETHESDA, Md., Nov. 4, 2019 /PRNewswire-PRWeb/ -- After the astounding success and popularity of the previous version of Cisco Finesse Mobile Agent, NovelVox, the pioneer in providing contact center ...

Cisco Systems, a networking and communications technology provider, has announced a customer collaboration software suite to help businesses track and respond to social media interactions: Cisco ...