Playable is rolling out a series of advancements across the platform, including AI video, video templates, security ...

Rather than treating compliance as a downstream corrective process, Gryphon AI advocates for embedding compliance logic into ...

Connect makes it easier to keep more stakeholders informed, and to capture customer sentiment at scale”— James Ward, ...

Braze (Nasdaq: BRZE), the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, today ...

Clients don't demand that advisors have all the answers. Rather, they are looking for something that may be even more difficult: personalized advice that is relevant to their life, genuine in its ...

Earlier this year, I wrote in PLANADVISER about a winning strategy for onboarding 401(k) plan sponsor clients. But as a retirement plan adviser, the journey to creating a truly scalable and profitable ...

On March 11, Mark Ritson and leaders from BMW, Essity, and Sinch break down what’s driving change in customer engagement, and ...

When people seek out the services of a lawyer, they’re not usually in the best state of mind. They have an unpleasant problem to solve, and they likely have some preconceived notions about what it’s ...

In accounting firms today, engagement is more than a buzzword; it's a strategic imperative. Firms seek growth and want to attract and retain targeted clients and employees, and those goals hinge on ...

Remember when Zoom fatigue wasn’t even a thing? The pandemic changed how we work almost overnight. According to Statista, the remote worker rate jumped from 13% in 2020 to 27% just two years later.

Digital Hospitality is a new paradigm in client engagement that emphasises what can be done through next-generation digital tools to engage clients. These tools have been used for years, but have ...

Global insurer QBE has announced the appointment of Melody Lyndon-Stanford as Head of Client Engagement, effective June 2026.