PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...
Today, on International Day of Disabled Persons, Comcast and Connect Direct launched ASL Now, a customer service support via American Sign Language for Internet Essentials, Xfinity Internet, and ...
PHILADELPHIA – After an epic breakdown in customer service this summer, Comcast Corp. has appointed fast-rising executive Charlie Herrin to a new position with broad powers to fix Comcast’s ...
In this digital age, companies – and the customers they serve – are increasingly relying on digital tools to communicate and interact. While customers still want the option to have that conversation ...
CHICAGO (AP) — Comcast, long dogged by a terrible reputation for customer service, is planning to hire thousands and is rolling out new tools to improve its interactions with customers. “There are ...