When Sally Nix found out that her health insurance company wouldn’t pay for an expensive, doctor-recommended treatment to ease her neurological pain, she prepared for battle. It took years, a chain of ...

While providers focus on delivering patient care, the financial processes behind the scenes are increasingly burdened by inefficiencies, rising denial rates and administrative complexity. These ...

In our series “The Cost of Denial,” NBC News’ Maggie Vespa reported on brothers Noah and Hunter. Both have Duchenne Muscular Dystrophy, a rare genetic disorder that progressively attacks a person’s ...