For more than 50 years, the drive-thru speaker has been a symbol of convenience. But for customers, it’s often been a test of ...

Drive-thru windows have made a massive comeback, and—much like Zoom, remote work, and grocery delivery services—they show no signs of retreating in popularity in the post-pandemic world. The move ...

This week’s episode of the restaurant finance podcast examines voice-activated AI in the drive-thru, the most visible use ...

The 2025 QSR Drive-Thru Report showed yet another lane in the race to value that’s dominated the sector. It’s become clear consumers are defining “value” through multiple viewpoints. How are operators ...

If you plan on hitting the drive-thru at Wendy's this year, there's a chance an ordering assistant named FreshAI may take the order. In a Feb. 13 earnings call, CEO Kirk Tanner revealed Wendy's would ...

What began nearly a century ago as a banking innovation has become a staple of American convenience. Drive-thrus, first introduced by banks in the 1930s, helped shape a landscape now dominated by fast ...

SIERRA VISTA, Ariz. (KGUN) — On, Jan. 24, 1975, the McDonald's in Sierra Vista opened the company's first-ever drive-thru. “It's pretty amazing that happened in Sierra Vista,” owner-operator, LeAnn ...