Companies investing in unified, managed and rich data layers will drive innovation in the coming decade. Through these ...

Behavior-tracking software firm Amplitude Inc. today launched a new, simplified platform experience designed to make it easier for users to get started with the company’s products. Called Amplitude ...

Despite all the hype surrounding AI-powered digital experience (DX) platforms, one critical barrier keeps holding back real innovation: data silos. While vendors promise pain-free, privacy-friendly ...

Adobe unveiled major innovations that define Customer Journey Orchestration in the era of AI, powered by the Adobe AI Platform which unites AI agents and models across Adobe. Adobe introduced Adobe ...

Kustomer announced on Oct. 14 a new generation of its customer experience platform that embeds artificial intelligence throughout its architecture. The company's transition from a unified CX platform ...

Iron Mountain InSight® Digital Experience Platform (DXP) helps customers automate workflows, make data more quickly accessible, enable audit-ready compliance, and get their data AI-ready. Intelligent ...

Serafin is leaving his successors to execute on a strategy that bets organizations will need to measure quality across AI-driven interactions. Zig Serafin is stepping down as CEO of Qualtrics after ...

Higher education institutions should look for data platforms and artificial intelligence services that will create a more seamless, tailored journey for students, faculty and staff. Laura DiDio is ...

The Korean AI innovator will showcase its proprietary multimodal platform and cross-domain emotion dataset, proving its scalability beyond media. Insight Flow is a universal platform for understanding ...