We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

Jane Harper answers a reader’s question about how to handle communication issues at work and keep remote team engagement on ...

It’s safe to say that dealing with a difficult boss is a pretty universal experience. Recently, three out of four employees said their boss is the most stressful part of their job. The numbers speak ...

Who’s a difficult person? Aggressive, manipulative, bossy, distrustful, insensitive, fussy, quarrelsome, ill-mannered, rigid – one who possesses any two or more of these qualities is not easy to ...