From February, waiting for more than six weeks for a smart energy meter to be fitted could put customers in line for a payout ...

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

Ofgem has confirmed smart meter customers facing delays or failed installations will receive £40 compensation. The energy regulator said the tougher rules for suppliers will come into force from next ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...

Smart meter deployment has slowed in Great Britain, according to the latest figures from the UK Department for Energy Security and Net Zero (DESNZ). A total of 780,800 smart and advanced meters were ...

Customers will also be compensated if they have been forced to wait more than six weeks for a smart meter installation appointment ...

Facepalm: London authorities aim to have the industry deploy smart meters in the majority of UK homes and small businesses, offering people and companies a convenient method for measuring their actual ...