Logan LaHive is the CEO of Belly, a digital customer reward program that offers insight to small to medium-sized business owners, reduces clutter in consumers’ wallets, and even gives users unexpected ...

Grocery store loyalty cards promise discounts and special offers, but some are actually designed to make consumers spend more, not less. Instead of helping you save, they use tactics and pricing ...

Whether supermarket loyalty cards actually drive loyalty, or provide retailers with killer consumer insights that give them a genuine competitive edge, has long been a source of debate. But the ...

Local grocers say they tap into secure data on loyalty cards to offer better customer service. Concerns about privacy and the ability of cards to generate much savings triggered a drop off nationwide.

The action never ceases on the battleground for shopper loyalty. After Tesco introduced Clubcard Prices last year, ostensibly to offer more immediate and obvious savings to cash-strapped customers, ...

In the hyper-competitive supermarket industry, where pennies count, customer loyalty is a grocer’s bread and butter. That’s what Safeway, QFC, Albertsons and other stores say drove them to ask ...