When you lock your Social Security number, a company looking to verify your SSN won't be able to verify your identity, stopping criminals from committing fraud. This option is also handy if you don't ...

Update: The Social Security Administration (SSA) has conceded an issue with phone service, after denying it to NPR, and has announced a fix. On Tuesday, NPR reported that some people's calls were ...

(CNN) — The Social Security Administration’s acting inspector general has opened a review of the agency’s call center wait times and its ability to deliver services to Americans. The investigation was ...

When reaching out to the Social Security Administration (SSA), timing is crucial. The national toll-free number, 1-800-772-1213, operates Monday through Friday, from 8:00 a.m. to 7:00 p.m. To avoid ...

Data breaches that expose the personal information of millions of people can have very real consequences for individuals, most notably: identity theft. A new study found that the more of an individual ...

Philadelphia — For a “real lesson in torture,” try calling your local Social Security Administration office with a question. That’s what Marcia Chestnut, a 62-year-old former housekeeper from ...