The DOT is opening an investigation into airline frequent flyer programs. The DOT says airlines may be using points devaluations and other accounting techniques that are not consumer-friendly. The DOT ...

The Biden administration is examining the four largest U.S. airline frequent-flyer programs—specifically, how they devalue points that consumers have earned and frequently change the number of points ...

Travel can be expensive, but those availing themselves of the best loyalty and rewards programs are offered plenty of opportunities to earn free or discounted travel and hotel rooms through everyday ...

British Airways is revamping its frequent flyer program with a significant shift toward a revenue-based system that rewards travelers based on spending, rather than the distance flown or the cabin in ...

Air Serbia has signed a five-year strategic partnership with Loyalty Juggernaut Inc. (LJI) to launch a new-generation frequent flyer program, marking a significant milestone in customer engagement and ...

Frequent flyer loyalty programs are changing, making it harder for travelers to earn perks for sticking with the same airline.