We talked with Jake Harris ’19, a principal at the impact investing firm DBL Partners, about the challenges of measuring the ...

Scrum Alliance® today announced the launch of a new microcredential course, Metrics for Team Success: Measuring Business Impact. This course equips teams across industries to move beyond merely ...

A decade ago, I worked on impact-measurement guidelines for what was then called the venture philanthropy and social investment field in Europe. At the European Venture Philanthropy Association, we ...

In 2023, the World Communications Forum Association named Jason Mudd as North America’s Best PR Leader for 2022. He is CEO of Axia PR. Measuring the impact of PR work isn’t the standard—to the ...

Philanthropy plays a special role in the betterment of society. Its flexibility allows for intervention and experimentation in line with—and often ahead of—government policy and private sector ...

Editor’s note: This is part two in a series of articles on, “How to Measure the Success of Your Loyalty Program.” Read part one here. The age-old standard for loyalty measurement is RFV—recency, ...

Agency also unveils an open data stream of all government social media posts. The General Services Administration released new guidelines for how to measure federal agencies’ social media engagement ...

In 2021, I wrote about the urgent need to develop a better way to measure nonprofit effectiveness. Despite the best of intentions, the social sector struggles to gauge its true impact on the most ...

Renu runs one of the millions of mom-and-pop stores, known as kiranas, located all over India. She wanted to expand her business, but as a cash-only operation, couldn’t show banks that she was a ...

Remember when the Camden Coalition’s hotspotting approach was the new kid on the block? It was simple and made intuitive sense—a compelling strategy to reduce healthcare costs and boost quality for ...

Global impact funds now have over $322 billion in assets under management, PitchBook data shows. Many of them face a similar issue: How do they measure how impactful their investments have been?

How can we account more fully for the impact of a faculty member’s research? There are of course the obligatory publications in respected journals with a high impact rating. Official awards from ...