Debbie Lesser is a catalyst, facilitating crucial conversations taking place in often highly sensitive situations. As a certified medical interpreter for one of the largest health systems in the ...

A woman rushes to a hospital after taking her baby’s temperature. In English, she tells the nurse that her child has been crying nonstop and is burning up. She begs to see a doctor. The nurse turns to ...

Mid adult counseling patient has a confused expression on her face while listening to a counselor. The counselor is gesturing while talking with the patient. Remote interpreter mobile app may overcome ...

One of the most vital parts of providing adequate healthcare is the exchange of information between patient and caregiver. Without clear communication, it can be difficult, and even dangerous, to ...

You could say that Georgina Hankerson's career was prescribed by her doctor. "I went to my appointment, and she said, 'You're bilingual. Have you ever thought about doing interpreting?' I said, 'Is ...

Even people who speak English fluently often find that conversations with healthcare professionals sound like Greek to them. So imagine if you speak only Greek or Spanish or Farsi and want to have, ...

A recent study, published in the Annals of Emergency Medicine, has revealed that non-English speaking patients who are provided with a professional interpreter in the Emergency Department (ED) of a ...

Imagine you're playing a high-stakes game of Telephone, where the message you convey could mean the difference between life and death. Scary, right? Now, welcome to the world of undertrained ...

The heart of Sergio Choy’s job as a medical interpreter is to capture the spirit of the message between patient and medical provider. “You hear things like, ‘I’m feeling a little blue today,’ in ...

Immigrants with cancer often have professional and/or family interpreters to overcome challenges communicating with their health team. This study explored the rate and consequences of nonequivalent ...