The acquisition, which was expected to close by Feb. 1, should strengthen BMC's service management offerings beyond its traditional enterprise customer base. Magic Solutions, with its Magic Service ...
A survey of 900 information technology professionals found almost half of enterprise help desks have gaps in security controls and training that could help ward off ...
Atlassian has added a set of new social collaboration features in version 5 of its popular bug tracking tool JIRA, available as both a hosted service or as an installable on-premise application. And ...
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