Salesforce.com’s summer release is typically an opportunity to hype minor upgrades. But with Microsoft announcing its intention to release an on-demand CRM product last week, are you surprised that ...

Salesforce has maintained its position as the dominant player in the CRM market, consistently innovating and expanding its ...

IT giant Salesforce today is introducing new capabilities for its popular Salesforce Health Cloud, including Provider Relationship Management and Einstein Analytics for Healthcare. The aim of these ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...