Inaccurate billing or outdated payment systems take time and attention away from what matters most—patient care. In contrast, ...

In today’s market, where patients have more choices than ever, making the healthcare journey seamless may be the biggest ...

Credit: Getty Images In a survey, most providers in a large integrated health system said they accepted billing for e-visits and indicated that it took little to no effort to complete. A study ...

LOGAN — Billing for healthcare services can be complex and hard for patients to understand. Hocking Valley Community Hospital has taken steps to simplify and consolidate its medical records and ...

Billing patients for patient portal messaging services may have negative consequences for both patients and physicians, according to a qualitative analysis. Looking at survey responses from 13 ...

Minnesota’s Mayo Clinic, Geisinger Health System in Pennsylvania and other major health systems are meeting with patients to improve billing systems and create easier-to-read bills, according to ...

Medicine has advanced tremendously in the last 50 years. I mean we’ve come up with antibiotics and image scanning and angioplasty, so why is it we haven’t been able to come up with a bill that doesn’t ...

Online messages have become a linchpin of many patients’ relationships with their doctors. The digital access points—often baked into patient portals and electronic health record systems like Epic’s ...

Charges for electronic, asynchronous clinician-patient messaging — or e-visits — have persisted in the wake of an early-2020 spike during the COVID-19 pandemic. As providers continue to bill patients ...

Rochester, Minn.-based Mayo Clinic researchers say patient portal messages have declined after the system began billing the interactions as e-visits, according to a study published in the Annals of ...

Keith Smith, an anesthesiologist in Oklahoma City, and his colleague Steven Lantier finally decided enough was enough. The hospital where they worked was price gouging patients, and the two doctors ...