NEW YORK--(BUSINESS WIRE)--Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced today that it has taken one of ...

Cinven has agreed to acquire Smart Communications from Accel-KKR. Smart Communications is a global cloud-native provider of customer communication management and inbound conversation management ...

LONDON & NEW YORK--(BUSINESS WIRE)--Smart Communications™, the leading cloud-based platform for enterprise customer communications, today announces it has acquired Joisto, a cloud data archive company ...

Smart Communications’ latest State of Customer Conversations report found that only 54% of customers are satisfied with the omnichannel experiences provided by their financial services, insurance, and ...

The Smart Communications 2025 Healthcare Benchmark Report provides a strategic look at how healthcare providers and payers are transforming communication, data usage, and patient/member engagement in ...

Smart Communications™, a leading technology company focused on transforming customer conversations, announced today that it has been named a ‘Leader’ in the IDC MarketScape: Worldwide Intelligent ...

Smart Communications(TM), a leading technology company that helps enterprises scale more meaningful customer conversations, has been named a Leader in The Aragon Research Globe(TM) for Workflow and ...

“Smart Communications’ launch of SmartPATH is a strategic move that signals the next phase of AI-powered omnichannel engagement in regulated industries,” said Mila D’Antonio, Principal Analyst, ...

Smart Communications has launched SmartPATH, an omnichannel orchestration and digital delivery solution for enterprises in highly regulated industries. SmartPATH connects conversations across channels ...