I’ve waited five years for Scottish Power to fix my broken smart meter – new rules mean people like me will get cash

DAD-OF-TWO Jake Gordon has spent five years battling an energy giant over his dumb smart meter that has never worked. He’s ...

Smart meter rule change confirmed and 'customers will get £40 automatically'

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...

Households to get £40 compensation for smart meter delays and blunders in days under energy watchdog crackdown

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

New smart meter rule means customers could receive £40 automatically from next month

Energy regulator Ofgem has made an announcement ...

Smart meter rule change means thousands eligible for £40 compensation

Energy regulator Ofgem has said smart meter customers facing delays or failed installations could receive £40 compensation ...
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Smart meter customers eligible for compensation after failed installations, Ofgem confirms

Energy regulator Ofgem has confirmed smart meter customers who have facing delays or failed installations could receive £40 compensation from next month, in a win for consumers. The energy regulator ...

Customers 'will get £40 automatically' under new smart meter rule

Under the new rules, households will automatically receive £40 when they're forced to wait more than six weeks for a smart meter appointment, when an installation appointment fails due to an issue ...