Integrating enterprise communication tools — from telephony to e-mail, conferencing and instant messaging -– is the key to delivering a richer collaboration environment that increases productivity.

Following Microsoft's partnership with networking giant Cisco, the unified communications market is heating up even further with IBM's launch of a new range of collaboration products. IBM has joined ...

Last week I talked about the key components of unified communication. As noted, UC isn’t just “unified messaging.” Nemertes views UC as comprising VoIP, conferencing (audio, video, and web), unified ...

Unified communications as a service (UCaaS) is a cloud-based communications platform that incorporates multiple communication capabilities on a single platform hosted by a cloud provider. The “as a ...

The global unified communications market is projected to grow, driven by the rapid adoption of cloud-based UC solutions, ...

Voxeo is filling out their strategy to provide Unified Self-Service. Yesterday's acquisition of IMified greatly enhances Voxeo's UC portfolio, and is a key component in its Unified Self-Service ...

Chennai-based Zoho Corporation has unveiled its unified communications platform, Trident. It is Zoho’s first desktop native application that brings collaboration, productivity and communication ...

IBM/Lotus is banking on the integration of its Sametime platform and collaboration software with tools from telephony partners to fuel its climb up the ranks of unified communications contenders. The ...

The proliferation of hybrid/multi-cloud IT environments, coupled with the shift to remote work, is driving demand for next-generation networking and unified communications capabilities. Here’s a look ...

The financial industry plays a crucial role in the global economy and includes various sectors such as banking, investment, insurance and financial planning. Given the complex operations and constant ...

Today's fast-paced world has yielded a myriad of communication channels that are continuously multiplying by the minute. And as the need for bulletproof interconnectivity rises, organizations from a ...

14 September 2009Avaya Aura&trade and new touch screen phone make regional debut Dubai, UAE - As Unified Communications becomes the future of enterprise communications, Avaya will present its next ...