Come October 26, United Airlines will revamp its boarding process for economy class passengers. United's new boarding process is known as "WILMA," which stands for window, middle and aisle. The ...

If crowding around the boarding gate trying to stake a place in line stresses you out, United has some good news. Even after arriving at your gate with time to spare, the most stressful part of flying ...

There are few experiences in travel more painful than simply boarding a plane. Passengers oscillate between meandering and elbowing into the line in cramped disarray. And this isn’t just annoying; it ...

CHICAGO -- Good news for flyers who opt for the window seat: Your boarding zone will soon be prioritized on United Airlines. According to an internal memo from the Chicago-based carrier obtained by ...

Having passengers shuffle down the jetway and fumble their way into the cramped seats of a commercial flight is one of the most time-consuming, logistical nightmares that major US airlines execute ...

A previous version of this article incorrectly said United's WILMA boarding system was introduced in 2017; that was when the airline stopped using it. The article has been corrected. Subscribe to The ...