While non-verbal communication plays a role, words prevail, argues J. Dan Rothwell. The ratio to focus on is ...

Communication is an essential aspect of a functional workplace. Good communication keeps employees cooperating rather than inadvertently duplicating their efforts or working at cross purposes. Knowing ...

Technology connects people in business from around the world, with various cultures interacting on a regular basis. Learning how to use verbal strategies for intercultural communication is an issue of ...

Next time you are having a conversation with someone, notice how much of the content is communicated without words. Let’s say your boss calls you to her office, hands you your evaluation report, and ...

However, prior research has shown that these problems do go undetected and unmanaged. One study from Australia found that ...

What you say in a relationship is important but, perhaps, equally as important, is all the stuff you don’t say yet impart with your body language. It's important to learn how to improve non-verbal ...

Next time you are having a conversation with someone, notice how much of the content is communicated without words. Let’s say your boss calls you to her office, hands you your evaluation report, and ...