AI-powered autonomy shifts IT from support to strategy – fueling business growth and transformation New Operational Technology (OT) and Digital Employee Experience (DEX) capabilities deliver ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. In case you’ve somehow missed the splashy TV ads starring Idris ...

Knowledge 2025 – Kentik, the network intelligence platform, today announced a powerful agentic AI integration with ServiceNow at Knowledge 2025, the company’s annual customer and partner event in Las ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

“We said, ‘OK, what can we do to help our customers and partner with them on their journey to getting their data estate AI-ready?’” says Gaurav Rewari, senior vice president and general manager for ...

Last week ServiceNow held its annual Knowledge event for customers, partners, shareholders and employees....and for folks in the analyst community who attend a bunch of these types of conferences ...

Company showcases plans to accelerate digital experiences for nonprofits, to support the advancement of SDGs during the United Nations General Assembly New research from ServiceNow and ThoughtLab ...

ServiceNow's journey from IT service management tool to enterprise platform company has been one of the more consistent narratives in enterprise software over the past decade. While competitors have ...

The deal, believed to be valued at $1 billion, will bring nonhuman identity access control of agents and machines to ...

Keeper Security, the leading provider of zero-trust and zero-knowledge cybersecurity software protecting passwords and passkeys, infrastructure secrets, remote connections and endpoints, today ...