Zappos is known for shoes and a very liberal return policy, but I think every type of business can learn something from its unique corporate culture. The company was founded in 1999 and was bought ...

BLOOMBERG NEWSHsieh is CEO of Zappos.com and author of "Delivering Happiness: A Path to Profits, Passion and Purpose." Tony Hsieh brings new meaning to the term "happy feet." In 1999, he sold ...

SAN FRANCISCO -- Our top priority is not customer service but rather company culture, said Zappos CEO Tony Hsieh during the afternoon keynote at BoxWorks 2011 on Wednesday afternoon.

Make company culture a first priority and the rest — including marketing and customer service — will fall into place. That was the message Zappos Chief Executive Officer Tony Hsieh hoped to ...

Tony Hsieh, CEO of mega online shoe retailer Zappos.com, talks with Kai Ryssdal about happiness, corporate culture and his new book on these subjects: "Delivering Happiness." ...

At a recent Conference Board event for senior marketing executives, Zappos CEO Tony Hsieh discussed his company's culture and why he'd rather fire someone for not contributing to an innovative ...

For Zappos, Hsieh believes that the number one priority isn’t customer service, it’s the company culture. “A great brand is a story that never stops unfolding,” Hsieh said Friday morning ...

Zappos takes its corporate culture seriously. They have weekly office parades and institutionalized random acts of kindness to celebrate their corporate values, and their employees call their ...

Zappos is Hsieh's second tour as an entrepreneur; when he was 24 he sold his first company, the ad network LinkExchange, to Microsoft (MSFT, Fortune 500) for $265 million. He unloaded his brain ...

Jenn Lim: Sure. There's a book by the same name, called Delivering Happiness, that came out about 2010.Tony Hsieh, the CEO of Zappos.com, essentially asked me when he got the book deal if I wanted ...

HENDERSON, Nev. — One look inside Zappos.com’s headquarters here and it’s pretty clear what Fortune magazine saw when it debuted the company at No. 23 on its 2009 list of Best Companies to ...