It should now be easier to refund PlayStation games, as Sony has scrapped its chatbot in favor of a more streamlined process. If you want to refund a game, you can't do it from your console. Instead ...

Sony has finally updated the process to request PlayStation Store refunds, letting you make refund requests directly from your transaction history without having to go through a chatbot or customer ...

Refunding a game on the PlayStation Store is typically a hassle. The process is unnecessarily long and usually ends with players not getting a refund. That is finally about to change, as Sony has made ...