'A small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,' Microsoft said, so it will replace the 2-in-1s.

Users affected by bothersome screen flickering on Microsoft's Surface Pro 4 tablet are about to get some help. The Redmond, Wash.-based company said that it will replace "eligible" Surface Pro 4 ...

Microsoft is now selling some replacement hardware for certain Surface computers, giving DIYers with out-of-warranty products a new repair option.

Microsoft has announced it will replace any Surface Pro 4 units that suffer from screen flickering for up to three years from the time of purchase.

Microsoft’s new Surface Pro X gets a teardown from iFixit, showing that the new hardware is easier to repair than any other Surface device — or even any of Apple’s iPad tablets.

Since Microsoft released the Surface Pro 4 in 2015, many owners have wrangled with a maddening screen flicker. Two and a half years later, Microsoft still can't fix the issue on "a small ...

I just noticed a 1" scratch on the screen of my Surface Pro. It's not very deep, but I can feel it with my fingernail and the stylus. I use my Surface for ...

Surface Laptop 3 owners who suddenly found cracks on the device's screen may avail of free repairs, but Microsoft's explanation of the issue remains vague.

Microsoft has acknowledged reports of cracked screens appearing on the Surface Laptop 3. Which makes this a great time to talk about how easy it is to repair.

Going deep Surface Pro 9 teardown reveals modular parts, Microsoft’s 2023 repair plans Microsoft says it will offer parts, manuals, and retail repair in early 2023.