A dataset attributed to Amtrak appeared on Have I Been Pwned, reportedly exposing customer emails, names, addresses and ...

The cosmetics retailer, which counts 41 million customers in its membership data, declined to provide an accurate total ...

Amtrak data breach exposes over 2.1 million customer records after CRM access. Learn what was leaked, risks, and steps users ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

Nationwide Building Society has issued a statement regarding updates to its account security measures. The savings provider ...

The government body that manages vehicle licensing has revealed that hundreds of thousands of callers to its helplines now ...

It's time to send this enterprise platform to a nice farm upstate; CCaaS can do everything CRM does — and more.

Fidelity Investments notified a customer that her phone number and email address had been removed from her profile. When she ...

Most CRMs now claim AI capabilities. Fewer deliver it where it actually counts, in shorter response times, with more details ...

6:48 p.m. – Dickinson: Deputies investigated a reported burglary at a residence. A K-9 unit was used to clear the home before ...

Advancing beyond AI experimentation to deliver proactive, multimodal Voice AI agents and native governance for modern CRM and Service Management Platforms ...

Nutshell reports that cloud innovations simplify CRM implementation, enabling quick setup and user adoption for businesses of all sizes.