Slack has acknowledged the problem and says it's working on a fix. Some users are having better luck with the workplace platform's mobile app.

Workplace messaging platform Slack was experiencing outages Wednesday, with a peak of more than 3,000 people reporting problems with the service on DownDetector around 11 a.m. EST—though the number of reported issues dropped significantly by 3 p.m. EST.

Slack platform outage left users unable to use the collaboration messaging app, throwing a wrench in the work day.

Reports of outages surged early Wednesday, with many users experiencing problems sending messages, loading channels and connecting to the service for over 10 hours. Service appear

The massive chat platform Slack experienced an outage today that last nearly 10 hours with companies and remote workers unable to communicate as normal during the work day. The outage wasn't total as some people and companies were able to use the service without issue,

Open the Slack desktop app, then click Help in your computer’s top menu bar. (On Windows 10, click the three horizontal lines icon in the top left of the Slack app.) Click Clear Cache and restart. The Slack team said the cause of the outage was “a symptom of an earlier incident,” and did not specify further.

In an era of always-on digital communication where office chats often rely on third-party tech, you need a backup communications plan to handle problems like Wednesday's crash.

The company has not yet released any details on what has caused the outage, and following a request for comment, pointed me back to the status update page. "Our teams are aware and are investigating the issue," a company spokesperson said.

Users are reporting issues with online messaging service Slack. Slack Status reports trouble loading or using Slack starting around 9:27 a.m. Wednesday morning. At 9:48 a.m., Slack service said the investigation into the outage is ongoing.

After a major outage and then hours of issues, Slack is back up and running as per normal. "We've restored full functionality to all affected Slack features such as sending messages, workflows ...

Slack first reported the outage at 7:27 a.m. Wednesday, as it said it's "investigating reports of trouble connecting or loading" the workflow app.

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