Be aware of suspicious calls or emails about refunds from scammers pretending to be from your telephone provider. Customers can be tricked into believing they are owed a refund and all they need to do is provide their bank details for the money to be transferred. This puts your financial information in the hands of criminals. We’ve had customers tell us they were told not to contact their bank about the email or call they received. This is a warning sign that something isn’t right. Always #TakeF
0:08
Be aware of suspicious calls or emails about refunds from scammers pretending to be from your telephone provider. Customers can be tricked into believing they are owed a refund and all they need to do is provide their bank details for the money to be transferred. This puts your financial information in the hands of criminals. We’ve had customers tell us they were told not to contact their bank about the email or call they received. This is a warning sign that something isn’t right. Always #TakeF
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Watch out for fake delivery texts claiming to be from Royal Mail or other couriers. They'll say you owe a fee and provide a link to pay - this is a scam. The link leads to a fake site designed to steal your bank details. 🔗 Don’t click on any link or attachment - real couriers don't ask for payment this way ✅ Don’t feel pressured to pay - it’s best to check if it’s a genuine request first 💻 Go direct to the official website or app to track your parcel It pays to be #ScamAware but we can help yo
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