Emergency Medical Dispatcher Kylie never knows what she’ll hear next when picking up a Triple Zero (000) call for help, but she couldn’t be more surprised or proud of Rosalie after the eight-year-old sprung into action upon finding her mum collapsed on the floor of their Ipswich home. Listen to Rosalie’s incredible call to Triple Zero (000) as A Current Affair joined responding officers Gav, Nikita and Glenn presenting the young superstar with a token of appreciation this week. | Queensland Ambu

Hi I'm Chloe! I'm an Emergency Medical Dispatcher, or EMD. I work for the Queensland Ambulance Service (QAS) taking emergency calls from people who ring Triple Zero (000) and ask for an ambulance. We also dispatch ambulances to the scene and provide support to patients over the phone before the ambulance gets to them. 🚑 If you have a passion for helping people, I’d really encourage you to look into becoming an EMD. You don't need to have a medical background or tertiary qualifications because a

Call handlers like Sarah take emergency 999 calls from all over Scotland. | BBC Scotland